Monitoring location

Out of the box, Conductor Website Monitoring monitors websites from the EU, the UK, or the US:

• If you create your Conductor Website Monitoring account from the US or from Canada, your websites will by default be monitored from the US.
• If you create your Conductor Website Monitoring account from the UK, your websites will by default be monitored from the UK.
• In all other cases, your websites will by default be monitored from the EU.

However, you can also change the monitoring location in Conductor Website Monitoring (see below).

When does the monitoring location matter?

Geo redirects

When you operate globally or in multiple countries, you might have multiple domains with different language versions of your website (example.com, example.co.uk, example.de etc.) and a geo redirect setup in place that redirects visitors to the relevant domain version based on their location.

So when you want to monitor example.com but the default monitoring location in Conductor Website Monitoring is set to the UK, Conductor Website Monitoring will get redirected to example.co.uk and it will not be able to monitor example.com.

If this is the case, you can change the default monitoring location to the US to ensure that Conductor Website Monitoring doesn’t get redirected to a different domain and will be able to monitor example.com.

GeoIP blocking

Some websites are only available for visitors located in a certain region, and visitors outside of this region are not able to access the website.

So for example, when your website is only available in the US, but your default monitoring location in Conductor Website Monitoring is set to the EU, Conductor Website Monitoring will not be able to access and monitor the website.

If this is the case, you can change the monitoring location for the website to the US, which will allow Conductor Website Monitoring to access the website and monitor it properly.

How to change the monitoring location in Conductor Website Monitoring

In Conductor Website Monitoring, you can change the monitoring location on the website level as well as on the account level.

Changing the monitoring location for a website

To change the monitoring location for a specific website, go to the Monitoring tab of the Website settings (opens in a new tab) and adjust the Monitor from setting.

Changing the default monitoring location for an account

You can also set the default monitoring location for the whole account. To do this, go to the Account settings (opens in a new tab) and adjust the Monitor from setting.

Note that changing this setting doesn’t have a retroactive effect and the newly selected default monitoring location will only apply to websites that are added to your Conductor Website Monitoring account after the change is made.

Custom monitoring location

On the Basic, Standard, and Pro plans you can monitor your websites from one of the three monitoring locations as described above.

If you want to monitor your websites from a custom location, you can go with the Enterprise plan where it is possible for us to set up a monitoring location anywhere in the world. If you are interested in the Enterprise plan, don’t hesitate to contact us.