Microsoft Teams

With the Microsoft Teams integration in Conductor Website Monitoring you can get alerts right into any of your Microsoft Teams channels.

You can configure alerts to be sent via email as well as via a messaging app: Slack or Microsoft Teams.

If you have both Slack integration (opens in a new tab) and Microsoft Teams connected you can select either Slack or Microsoft Teams channels for the same alert definition.

Alerts in Microsoft Teams

Alerts in Conductor Website Monitoring are sent when important issues and changes occur on your website. You can read more about the Alerts in a dedicated article about Alerts (opens in a new tab).

When an alert opens, it will be delivered to Microsoft Teams right away, bringing your entire team up-to-speed at once and facilitating discussions:

Conductor Website Monitoring will also send a notification to Microsoft Teams once the alert incident has been resolved, keeping this way your whole team in the loop:

Connecting the Microsoft Teams integration

The process of configuring the Microsoft Teams integration consists of two steps:

• Setting up a webhook in Microsoft Teams
• Passing the webhook to Conductor Website Monitoring

Setting up a webhook in Microsoft Teams

To retrieve the Microsoft Teams channel webhook you can follow the steps below:

1. Connect Conductor Website Monitoring in Microsoft Teams

In your Microsoft Teams account add Conductor Website Monitoring by following this short instruction:

• Go to Apps on the left of Teams
• Search for Conductor Website Monitoring
• Select Conductor Website Monitoring from the results
• To add Conductor Website Monitoring just tap Add to a team button

2. Select a channel in Microsoft Teams

Select a channel in which you want to receive the alerts from Conductor Website Monitoring:

3. Save a Webhook URL

Once you select the channel in which you want to receive alerts from Conductor Website Monitoring, a Webhook URL will be generated automatically which you need to copy:

Passing the webhook to Conductor Website Monitoring

1. Open the Alerts Settings Screen

Go to the Alerts screen and click the Alert settings button in the top-right corner.

2. Select an alert

On the Alerts definitions screen select the alert(s) you want to send to Microsoft Teams.

3. Add Teams channel

In the Messaging apps section select add Teams channel.

4. Paste the Webhook URL generated in Microsoft Teams

Name how you want the channel to be displayed in Conductor Website Monitoring and enter the Webhook URL generated in Microsoft Teams here.

5. Connect the Microsoft Teams channel to Conductor Website Monitoring

Tap Connect to add the Microsoft Teams channel to Conductor Website Monitoring.

Adding Microsoft Teams channel to a new alert definition

To create new alerts that will be sent directly to the Microsoft Teams channel follow the steps below:

1. Go to the Alerts screen and click the Alert settings button in the top-right corner
2. On the Alerts definitions screen, click Create alert definitions
3. Select the alert type you want to create
4. Depending on the alert type you selected in the previous step, set the trigger(s)
5. Set the scope, sensitivity level, the recipients
6. Select Messaging app and choose the needed Microsoft Teams channel
7. Click Save definition

Adding Microsoft Teams channel to multiple alerts at once

In just a few clicks you can connect the Microsoft Teams channel to multiple alert definitions.

1. Go to the Alert Definitions screen.
2. Select all the Alerts you want to send to Microsoft Teams
3. Click the Messaging app icon in the toolbar at the top
4. In the window that appears select the Microsoft Teams channel you need

Need help?

If you need a hand setting up the Microsoft Teams integration or have any questions, don't hesitate to reach out to us and we will be happy to help!